FAQ
Our rewards program allows you to earn points for various actions such as making purchases, referring friends, and engaging with our brand. These points can be redeemed for exclusive discounts, freebies, and other exciting rewards.
Create an account by entering your e-mail address, first and last name, and your birthday. You just earned 100 points simply by joining our rewards program!
You can earn points by making purchases on our website, referring friends who make a purchase, following us on social media, and leaving product reviews. Each action has a designated point value, and the points will be automatically credited to your account.
To redeem your points, simply go to the rewards section of your account. There, you'll find a range of rewards that you can choose from. Select the reward you want and follow the instructions to apply it to your next purchase.
You can track your referrals and rewards by logging into your account and click into our Rewards widget. There, you'll find details on the status of your referrals and the rewards you've earned.
Points will only expire if we haven’t registered any activity on your account for 12 months.
Activities may include and are not limited to - sending your referral link, completing a referral, placing an order, posting a review, or creating an account.
Once you’ve earned your tier, you will retain that tier for 12 months. To maintain your tier status you will need to spend the minimum amount required for that tier before your 12 months are up to requalify. If a member does not requalify for their previously held tier, they will be moved to the tier they are eligible for at the end of the 12 month period.
In most cases, you can combine your points with other offers and discounts. However, please note that some promotions or special offers may have specific terms and conditions that exclude the use of points. Make sure to review the details of each offer before applying your points.
Points and rewards are non-transferable and can only be used by the account holder who earned them.
Our referral program allows you to earn rewards by referring friends to our store. Simply share your unique referral link with your friends, and when they make a purchase using that link, both you and your friend will receive a reward. The more friends you refer, the more rewards you can earn!
Please note that our referral program is only applicable to new customers who haven't made a purchase with us before.